Trust Center - Fountain

Fountain

Fountain is the market leader in high volume hiring that enables customers to get ahead of their hiring goals. Fountain’s all-in-one platform enables companies to find qualified candidates and move them from application to onboarding quicker, reducing time-to-hire from weeks to days—or even hours. By simplifying the screening, interviewing, and hiring experience, Fountain’s solutions keep applicants happy while ensuring organizations have pipelines full of high quality hourly talent that are ready to work. Hundreds of customers use Fountain’s solutions to hire over 3 million workers annually in more than 75 countries.

Controls

Updated 1 minute ago

Infrastructure security

Control	Status
Remote access MFA enforced The company's production systems can only be remotely accessed by authorized employees possessing a valid multi-factor authentication (MFA) method.
Remote access encrypted enforced The company's production systems can only be remotely accessed by authorized employees via an approved encrypted connection.
Network segmentation implemented The company's network is segmented to prevent unauthorized access to customer data.

Organizational security

Control	Status
Employee background checks performed The company performs background checks on new employees.
Confidentiality Agreement acknowledged by employees The company requires employees to sign a confidentiality agreement during onboarding.
Performance evaluations conducted The company managers are required to complete performance evaluations for direct reports at least annually.

Product security

Control	Status
Data encryption utilized The company's datastores housing sensitive customer data are encrypted at rest.
Control self-assessments conducted The company performs control self-assessments at least annually to gain assurance that controls are in place and operating effectively. Corrective actions are taken based on relevant findings. If the company has committed to an SLA for a finding, the corrective action is completed within that SLA.
Penetration testing performed The company's penetration testing is performed at least annually. A remediation plan is developed and changes are implemented to remediate vulnerabilities in accordance with SLAs.
Vulnerability and system monitoring procedures established The company's formal policies outline the requirements for the following functions related to IT / Engineering: - vulnerability management; - system monitoring.

Internal security procedures

Control	Status
Configuration management system established The company has a configuration management procedure in place to ensure that system configurations are deployed consistently throughout the environment.
Whistleblower policy established The company has established a formalized whistleblower policy, and an anonymous communication channel is in place for users to report potential issues or fraud concerns.
Board charter documented The company's board of directors has a documented charter that outlines its oversight responsibilities for internal control.
Board expertise developed The company's board members have sufficient expertise to oversee management's ability to design, implement and operate information security controls. The board engages third-party information security experts and consultants as needed.
Board meetings conducted The company's board of directors meets at least annually and maintains formal meeting minutes. The board includes directors that are independent of the company.
System changes externally communicated The company notifies customers of critical system changes that may affect their processing.
Roles and responsibilities specified Roles and responsibilities for the design, development, implementation, operation, maintenance, and monitoring of information security controls are formally assigned in job descriptions and/or the Roles and Responsibilities policy.
Support system available The company has an external-facing support system in place that allows users to report system information on failures, incidents, concerns, and other complaints to appropriate personnel.
System changes communicated The company communicates system changes to authorized internal users.
External support resources available The company provides guidelines and technical support resources relating to system operations to customers.