E-Verify

April 16, 2026

E-Verify is a government system that allows employers to confirm the eligibility of their employees to work in the US. If you integrate E-Verify in your Fountain account, the I-9 Form completed by you and the applicant will automatically be sent to government systems to be screened. Federal contractors and certain states are required to use E-Verify, and companies can also choose to voluntarily use this process. Fountain's I-9 stage is required in order to use E-Verify. You may use the I-9 Form stage independently without E-Verify; however, if you want to use E-Verify, you must use the I-9 Form stage.

Important Note:

If you are using E-Verify, when completing the employer portion of the I-9 (Section 2), you have the option of using the alternative method of confirming the employee's provided documents over video instead of in-person.

If you confirm the documents over video, you must check the box indicating you used the alternative procedure authorized by DHS when completing your portion of the I-9. The alternative procedure is only available for customers using E-Verify.

Learn more about I-9s by reviewing the I-9 Form Stage and Authorized Representative I-9 Form articles.

Enable E-Verify:

1. Download, complete and send E-Verify Signup Questionnaire to support@fountain.com. We will then onboard your business into the E-Verify system and add E-Verify to your Fountain integrations.

2. Sign the MOU (Memorandum of Understanding) email from E-Verify authorizing Fountain to send I-9 Forms to E-Verify on your behalf.

E-Verify Signup Questionnaire Questions

In the event you are unable to access the E-Verify Signup Questionnaire document, you can also email the answers to the following questions directly to support@fountain.com. They will then onboard your business into the E-Verify system and add E-Verify to your Fountain integrations.

• Legal business name.
• DBA business name.
• Are you a state, local or federal government contractor or agency?
• Number of employees (including part-time and seasonal).
• 3-digit NAICS code (look up).
• DUNS number (optional).
• Federal Employer Identification Code (FEIN).
• Full name, Email address, and Phone Number for who should sign the E-Verify agreement (MOU).
• Physical address of the main office or corporate headquarters (no PO boxes).
• Is your main office your primary hiring site? If not, provide the address of your primary hiring site.
• Is your mailing address different from your main office?
• Please list the addresses of all hiring sites where you will be using E-verify.

Existing E-Verify Account

If you already have an E-Verify account, you can find your account information and user credentials on the E-Verify website. Watch the video below for more information.

E-Verify Account Information and User Credentials

Set Up an E-Verify Integration

Users can add the E-Verify integration via the Fountain Integrations webpage. Click on the initials icon in the top right-hand corner, then click Integrations → Screening.

Go to your E-Verify API settings to obtain your Company ID.

You MUST have the E-Verify Company ID in order to integrate. Copy and paste your Company ID and click the Save Changes button to turn on the integration.

Important Note:

If you are hiring for multiple companies that have individual E-Verify accounts, please reach out to support@fountain.com or the Customer Success team to ensure your account brands are mapped to the correct E-Verify accounts.

Submitting to E-Verify

Once the E-Verify integration is set up in Fountain, follow the steps below to submit your applicants' I-9 Forms to E-Verify.

1. After Section 2 of the I-9 is completed, you will either be directly brought to the E-Verify submission screen or you can click on the E-Verify: Pending Submission blue Status to be brought to this screen.

2. Enter the case creator's name, email, and phone number.

3. Click Submit.

Once the I-9 Form is submitted to E-Verify, you may receive an Employment Authorized green Status right away or you may see a number of other Statuses which may require your action. These statutes are explained in the next section of this article.

Understanding E-Verify Results

There are a number of E-Verify case Statuses related to applicants.

• Draft- the E-Verify case has been created but hasn't been submitted to E-Verify yet.
• Employment Authorized - identifies applicants who have been verified as authorized to work.
• Closed - used for cases closed for reasons other than Authorization.
• Final Non-Confirmation - used for cases where E-Verify has confirmed the applicant is not authorized to work. These cases still need to be closed with an appropriate reason.
• Unconfirmed Data - the employer needs to confirm certain values the applicant submitted in their I-9 Form.
• Photo Match- E-Verify has asked the employer to confirm the applicant’s provided documents match the provided photo.
• Scan and Upload - E-Verify has asked the employer to upload a new picture of the applicant's documents.
• Pending Referral - E-Verify’s records contradict the information submitted. The employer must inform the applicant about this response, and the applicant can choose to either respond and try to correct the information, or the applicant can choose not to respond (and thus will not be authorized to work). They can also try submitting a new copy of the case.
• Referred - after receiving a Pending Referral status, the applicant has chosen to respond and correct the information.
• Manual Review: E-Verify is reviewing the submission. There is no action required until they finish the review and return the results.
• Queued: the case is in the queue to be reviewed by E-Verify. This status is rare and only used if the E-Verify system is too busy for the case to go to Manual Review.
• Close Case and Resubmit: something went wrong. The employer must close the case and start over. This status is also rare.

Try It Out!

Click the image below to try out Fountain Hire's E-Verify integration: