Standard Analytics Dashboards

Overview of Fountain’s pre-built Standard Dashboards, including Hire, Onboard, and I-9 dashboards, and how to use them to monitor key metrics.

Updated this week

Standard Dashboards combine multiple visualizations into a unified view with shared filters. These pre-built dashboards are created by Fountain data experts to provide quick insights into the Fountain products you use.

About Standard Dashboards

Standard Dashboards are pre-built dashboards created by Fountain data experts to provide quick insights into specific parts of the Fountain products you use. These dashboards are available in the Hub and are based on which products you have access to.

Available Standard Dashboards:

Hire

If you have Fountain Hire (recruiting and hiring product):

• Applicant Metrics: Overview of applicant counts, status breakdowns, and applicant trends
• Hiring Metrics: High-level view of hiring outcomes
• Calendar Performance: Calendar booking metrics and session data
• Message Trends: Hiring message performance and engagement metrics
• Opening Performance: Opening-level metrics and hiring funnel data
• Sourcing Metrics: Sourcing channel performance and spend allocation
• Candidate AI: CAI usage, time savings, and satisfaction metrics
• AI Interview: AI Interview volume, score distributions, stage-level performance metrics, and hiring outcomes

Onboard

If you have Onboard (new hire onboarding product):

• Onboard Overview: Onboarding completion and progress metrics

I-9 Center

If you have I-9 Center (I-9 form management product):

• I-9 Overview: I-9 form completion and compliance metrics

You will only see Standard Dashboards for products you have access to. For example, if you only use Fountain Hire, you'll see the Hire-related dashboards but not Onboard or I-9 dashboards.

Accessing Standard Dashboards

From the Hub:

1. Go to Analytics in the main navigation
2. You'll land in the Hub by default
3. Standard Dashboards are listed below your Hub folders
4. Click on any dashboard to open it

Fountain Hire Standard Dashboards

Applicant Metrics

What this dashboard shows:

A high-level overview of how the applicants are progressing in the pipeline. It includes common themes of status breakdowns, trends over time, and key counts for decision-making purposes.

Common filters:

• Opening Name
• Location Group Name
• Location Name
• Brand Name
• Applicant Created At
• Workflow Name
• Is Applicant Deleted

Key tiles and metrics:

• Applicant Count - total applicants in the selected time period and their current status
• In Process Count - applicants currently active in your funnel and their associated metrics
• Hired Count - successfully hired applicants and their associated metrics
• Rejected Count - applicants rejected and their associated metrics
• Applicants by Current Status - line/area chart showing applicant volume over their created week by status
• Rejected Reason - breakdown of the top rejection reason and the percent total
• Applicant Count by Location and Opening - breakdown of pipeline by Location and opening by applicant status
• In Process Applicant by Current Stage - breakdown of in-process applicants by stage, with median days idle
• Top 50 UTM Sources - Tabular breakdown of the top 50 UTM sources on applicant volume with counts and rates for hired and rejected.

When to use this dashboard:

• High-level monitoring of the applicant pipeline
• Comparing performance across locations and/or openings
• Monitor common rejection rates and reasons.
• View applicant volume by UTM Source

Hiring Metrics

What this dashboard shows:

High-level view of hiring outcomes, source performance, and time-to-hire metrics across your organization.

Common filters:

• Applicant Hired At
• Brand Name
• Opening Name
• Workflow Name
• Location Name
• Location Group Name

Key tiles and metrics:

• Hired Count - Total number of applicants hired in the selected time period, with a trend line showing hired applicants over time
• Median Days To Hired - Median number of days from applicant creation to hire completion
• Top 10 Hires UTM Sources - Bar chart showing the top 10 UTM sources by applicants hired count
• Top 10 Hires Sources - Bar chart showing the top 10 applicant sources (such as Application Form, CSV Import) by applicants hired count
• Hired Count by Location and Opening - Table breaking down hired applicant counts by location and opening

When to use this dashboard:

• Monitoring hiring outcomes and success metrics
• Analyzing which sources (UTM parameters and application sources) drive the most hires
• Understanding time-to-hire performance
• Comparing hiring performance across locations and openings

Calendar Performance

What this dashboard shows:

High-level view of how the calendar is being booked and used by users.

Common filters:

• Calendar Slot Start At Local
• Location Name
• Location Group Name
• Brand Name
• Workflow Name
• Opening Name

Key tiles and metrics:

• Time metrics on the time it is taking applicants to book in the selected time period
• Metrics on Sessions Booked - comparing attendance marked in the selected time period
• Openings without Availability - A tabular view of applicants who are in a scheduler stage without availability.
• Calendar Availability - Reviewing availability in the next 14 days to compare to unscheduled applicants in the scheduler stage.
• Upcoming Interviews - Reviewing applicants scheduled in the selected time period

When to use this dashboard:

• Review if there is enough availability for applicants entering the scheduler stage
• Review whether interviewers are marking attendance to evaluate show rates
• View the upcoming scheduled sessions

Messaging Trends

What this dashboard shows:

High-level view of message usage inbound and outbound.

Common filters:

• Opening Name
• Location Group Name
• Location Name
• Message Created At
• Brand Name
• Workflow Name

Key tiles and metrics:

• Message count - count of inbound and outbound messages
• Weekly Outbound Messages by Status - Counts of outbound messages per week by message status.
• Outbound Messages Top 50 Templates - Table of the top 50 message templates by message count and SMS segments.
• Inbound & Outbound Messages with Applicants - Tabular breakdown of inbound and outbound message count and applicant message counts with delivery status and platform for the filtered time period.
• Outbound Message Counts per Week by Type - Tabular breakdown of inbound and outbound message counts and applicant message counts with delivery status and platform for the filtered time period.
• Error Message for Outbound Messages w Failed, Undelivered or Unknown Status - Table of error messages for outbound messages that have a status of failed, undelivered, or unknown

When to use this dashboard:

• Review message usage

Opening Performance

What this dashboard shows:

High-level overview of opening configuration and workflow progression.

Common filters:

• Location Group Name
• Location Name
• Opening Name
• Brand Name
• Workflow Name
• Applicant Created At * note this filter only works on the Stage Metrics tile
• Is Opening Active

Key tiles and metrics:

• Product Setup - Count of workflows, locations, openings, and positions in the account
• Opening Count - Number of openings compared to the count of openings currently marked as Active
• Stage Metrics - Review of applicants progressing through stages in the selected time frame

When to use this dashboard:

• Review the current openings.
• Review stages that have a higher time in the stage than others for potential bottlenecks.

Sourcing Metrics

What this dashboard shows:

Comprehensive view of sourcing performance including both Source and legacy Hire Sourcing data. Monitor spend allocation, channel performance, and applicant distribution across sourcing channels.

Common filters:

• Opening Name
• Location Group Name
• Location Name
• Brand Name
• Source Type
• Applicant Created At

Key tiles and metrics:

• Total Spend - Total budget allocated to sourcing channels in the selected time period
• Spend by Channel - Breakdown of budget distribution across sourcing channels
• Channel Performance - Metrics on applicants generated per channel with cost-per-applicant data
• Spend Over Time - Trend visualization of spending patterns across the selected time period
• Applicants by Source - Applicant volume segmented by sourcing channel
• Cost per Hire by Channel - Efficiency metrics showing the cost to successfully hire from each channel

When to use this dashboard:

• Monitor sourcing spend across channels
• Evaluate ROI and cost-per-applicant by channel
• Compare Source and legacy Hire Sourcing performance
• Optimize budget allocation across sourcing channels

Candidate AI

What this dashboard shows:

Insights into Candidate AI (CAI) usage, time savings, and user satisfaction metrics. Track adoption and effectiveness of AI-powered candidate assistance features.

Common filters:

• Opening Name
• Location Group Name
• Location Name
• Brand Name
• CAI Session Date
• Workflow Name

Key tiles and metrics:

• CAI Sessions - Total number of Candidate AI sessions initiated in the selected time period
• Time Saved - Estimated time savings from CAI automation and assistance
• Satisfaction Rate - User satisfaction scores and feedback metrics for CAI interactions
• CAI Adoption - Percentage of eligible applicants using CAI features
• Common Questions - Most frequently asked questions or topics addressed by CAI
• Session Completion Rate - Percentage of CAI sessions that reach completion

When to use this dashboard:

• Monitor Candidate AI adoption rates
• Calculate time savings from AI assistance
• Track user satisfaction with CAI features
• Identify opportunities to optimize AI responses

AI Interview

What this dashboard shows:

A focused view of AI Interview activity across your hiring pipeline. The dashboard tracks how many applicants initiated and completed AI Interviews, score distributions, hiring and rejection outcomes, stage-level performance metrics, and the reasons applicants were rejected or placed on hold.

Common filters:

• Opening Name
• Workflow Name
• Applicant Created At (default: in the past 90 days)
• Location Name
• Partner Status Created — the timestamp when an AI Interview partner status was created. Use this filter to scope data to a specific contract period or billing window.
• Is Applicant Deleted (default: is false or null) — this filter is collapsed by default. Click the +1 toggle in the filter bar to expand it.

Reviewing Billable AI Interview Usage

The Partner Status Created filter is useful for reviewing billable AI Interview usage within a specific date range. Set it to "on or after" your contract start date, or use "between" to define an exact period. Note that changing this filter also affects the Median Time in AI Interview Stage and AI Interview Stage Metrics tiles.

Key tiles and metrics:

• Applicant Count – AI Interview Initiated — the number of unique applicants that initiated an AI Interview. An applicant is counted as initiated once a partner status other than "not started" is received. This is the primary metric for billable AI Interview usage.
• Applicant Count – AI Interview Completed — the number of unique applicants in the filtered period that completed an AI Interview. This includes partially completed interviews.
• Median Time in AI Interview Stage — the median number of minutes applicants spend in the AI Interview stage. A lower number typically indicates applicants are moving through the stage as expected.
• Hired Count — shows the total hired count, the hired count among applicants who completed an AI Interview (Hired Count – Completed AI), and the overall Hired Rate.
• Rejected Count — shows the total rejected count, the rejected count among applicants who completed an AI Interview (Rejected Count – Completed AI), and the overall Rejected Rate.
• Total Score Comparison — a donut chart showing the distribution of AI Interview scores (Score 1 through Score 5) as a percentage of total scored applicants. Hover over any segment to see the score value, applicant count, and percent of total.
• Applicant Status by Score — a stacked bar chart showing applicant counts by score (1–5) on the X-axis, broken down by current applicant status: In Process Count, Hired Count, Rejected Count, and On Hold Count. Use this chart to understand how scores correlate with hiring outcomes across your pipeline.

Median Time

If Median Time in AI Interview Stage appears higher than expected, this may reflect a delay in receiving the score back from the AI Interview provider, or applicants taking additional time to call in.

Key tables:

• Applicants that initiated AI Interview — a table broken down by Current Opening Name, showing the Applicant Count, Hired Count, Hired Rate, Rejected Count, and Rejected Rate for each opening. Use this table to compare AI Interview performance across openings.
• AI Interview Stage Metrics — a detailed stage-level table showing, for each AI Interview stage: Median Minutes in Stage, Fallout Conversion Rate, Rejected Rate, Rejected Count, Median Days To Hired, Hired Rate, and Hired Count.
• Rejected Reasons with AI Interview — a ranked table showing Current Rejection Reason, Rejected Count (with bar visualization), and Percent of Total for applicants who initiated an AI Interview and were subsequently rejected.
• On Hold Reasons with AI Interview — the same structure as Rejected Reasons, showing Current On Hold Reason, On Hold Count, and Percent of Total for applicants placed on hold.

Drill into Reasons

You can click on any row in the Rejected Reasons or On Hold Reasons tables to drill into the individual applicant records behind that count, including applicant name, email, phone number, current status, stage, and opening.

When to use this dashboard:

• Monitor the volume of AI Interviews initiated and completed across your pipeline
• Review score distributions to understand how applicants are performing in AI Interviews
• Track hired and rejected outcomes for applicants who have gone through an AI Interview
• Identify which openings are generating the most AI Interview activity
• Review stage-level metrics to spot bottlenecks or longer-than-expected processing times
• Analyze rejection and on-hold reasons to identify patterns in applicant outcomes

Onboard Standard Dashboards

Onboard Overview

What this dashboard shows:

View workers assigned to onboarding flows and review metrics on their completion times holistically.

Common filters:

• Flow Assigned At
• Flow Type
• Flow Title
• Is Flow Active
• Task Type
• Employment Status
• Is Assigned Task Archived

Key tiles and metrics:

• # Assigned Workers - Number of unique workers associated with an assigned Onboard flow.
• # Workers 1 Flow Complete - Number of unique workers with at least 1 flow completed. Percentage of workers that have all tasks completed for at least 1 flow.
• # Workers All Complete - Number of workers that have all assigned onboard flows complete. Percentage of workers that have all tasks for all assigned flows completed.
• Completion Rates by Onboard Flow - Bar chart of worker onboard status by Onboard flow showing the percentage workers that have completed the flow. Mouse over will also display counts in each status.
• WoW Completion per Flow by Assigned Week - Week-over-week trend of flow completion rate and workers assigned by the week the worker was assigned to the onboard flow.
• Completion by Onboard Flow - Tabular metrics of completion rate and workers assigned by the onboard flow name.
• Completion by Assigned Task - Tabular metrics of completion rate and workers assigned by the assigned task name.

When to use this dashboard:

• Monitoring new hire onboarding progress
• Identifying onboarding bottlenecks
• Tracking completion rates across locations

I-9 Center Standard Dashboards

I-9 Overview

What this dashboard shows:

High-level counts of I-9 form completion status, compliance tracking, verification workflow, and E-Verify status.

Common filters:

• Job Name
• Location Name
• Worker Start Date

Key tiles and metrics:

• # Worker I-9 - Number of unique workers associated with an I-9 profile.
• I-9 Time metrics - Median time for the phases of the I-9 to be completed.
• I-9 Waiting Countersign - Number of workers’ current I-9s that are ready for countersign.
• E-Verify Open Past Deadline - Number of I-9 form submissions that have an open E-Verify government status, the government status is not closed type or submission error, and the estimated deadline has passed. This includes all submissions, whether current or not, and all workers, whether in terminated status disabled or archived or not.
• E-Verify Open Due next 7 days - Number of I-9 form submissions that have an open E-Verify government status, the government status is not closed type or submission error, and the estimated deadline is in the next 7 days. This includes all submissions, whether current or not, and all workers, whether terminated status disabled or archived or not.
• E-Verify Submission Error - Number of workers’ current I-9 form submissions to E-Verify that have status of submission error to E-Verify. Submissions that are in 'submission error' status will not have a government case id assigned and evaluated until the submission error is resolved.
• # I-9 Submittals with Non-Closed E-Verify Status - Number of I-9 with E-Verify status that is not closed or that have null E-Verify status. I-9 that are listed as "Is Current I-9 Submission = No" are previous submittals for workers which still require E-Verify closure action. This includes all submissions, whether current or not, and all workers, whether terminated status, disabled or archived or not.
• I-9 Current Status Ratio - Number of unique workers by I-9 status.
• I-9 Status Trend by Worker First Accessed Week and Current I-9 Status - Stacked bar trend showing number of workers that first accessed their I-9 and sliced by the I-9 current status.
• Current Status by Location - Not Completed - Table of current I-9 status by worker's location with pivot by I-9 status and E-Verify status.
• Workers w E-Verify Error - Table identifying I-9s having E-Verify errors requiring action, time when the initial E-Verify response was received.
• Workers Pending Section 2 - Table identifying I-9s that are in Pending Section 2 Status.

When to use this dashboard:

• Ensuring I-9 compliance across your organization.

Schedule and Download Dashboards