# Universal Tasks

Use the Universal task type to integrate iFrames, webhooks, or Workato

February 28, 2025

This task type provides you the option for three different integrations - **iFrame**, **Webhook**, or **Workato**.

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# Add a Universal Task

Follow the steps in [this article](https://support.fountain.com/en/articles/8202672-creating-an-onboarding-flow) to create an onboarding flow. On the Create Flow screen, add the **Universal task type**.

You will then choose your integration. Learn about each option in the article sections below.

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# iFrame

The Universal task allows you to show embedded content from a URL directly within the task to the worker. There are two fields to fill out for this integration:

1. **iFrame URL**: The URL that you would like to embed in the task.
2. **End Event**(optional): If your iframe produces an event, use this field to specify the event. This will be used to exit the task and mark it as complete.

**Additional configuration:** use the { } icons to insert worker or company attributes into the URL to customize it.

- Example: Use **worker home address 1** and **company address 1** to set the **origin** and **destination** of a Google Maps URL: [https://www.google.com/maps/embed/v1/directions](https://www.google.com/maps/embed/v1/directions) ?key=AIzaSyARmmdqzY2LCfcDcUlxs0Z1D2GTKFpXG0E &origin= **{{ worker.homeAddress.address1 | default: "" }}** &destination= **{{ company.address.address1 | default: "" }}**&avoid=tolls|highways

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# Webhooks

This integration allows you to provide the URL of a webhook to connect Onboard with. Webhooks can be used to update or send information to another platform outside of Fountain. These tasks will **not** be displayed to the worker.

There are two fields to fill out for this integration:

1. **Webhook URL**: The payload URL where data is sent.
2. **Include sensitive data**: If enabled, this hides worker personally identifiable information ("PII") from the webhook call. This is disabled by default.
3. **Initiate the webhook on completion of**: Determines **when** to fire the webhook - either after the completion of this specific task or the completion of the entire onboarding flow.

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# Workato

Similar to the Webhook integration option, this provides a secure connection to a Workato webhook. A task of this type will also **not** be displayed to the worker.

**Important Note**:

This task type requires a Workato API token to be added in **Onboard Settings**.
1. Click your **company's logo** in the bottom left side panel then click **Settings**.
2. Click the **Onboard tile**.
3. In the Integration Provider section, select **Workato**.
4. Click **Manage Workato Credentials**.
5. Enter your **API Token**.
6. Click **Save**.

There are two fields to fill out for this integration type:

1. **Webhook URL**: The payload URL where data is sent.
   - **Include sensitive data**: If enabled, this hides worker personally identifiable information ("PII") from the Workato webhook call. This is disabled by default.
2. **Initiate the webhook on completion of**: Determines **when** to fire the webhook - either after the completion of this specific task or the completion of the entire onboarding flow.