# AI that speaks your hiring language

Deliver 24/7 candidate support via SMS and chat—customized to your brand and workflows.

## Why Candidate AI Agent?

Candidate AI Agent gives applicants instant answers, personalized guidance, and around-the-clock support—so your team can focus on higher-impact hiring work.

- **Responds instantly** — 24/7 support across SMS and web chat
- **Tailored to your hiring process** and delivers answers based on your company’s jobs, FAQs, and workflows.
- **Context-aware conversations** that knows where each candidate is in the process
- **Builds candidate confidence** with clear, conversational guidance at every step

## An AI support agent, built for hiring

Candidate AI Agent isn’t just another chatbot. It’s trained on your hiring FAQs, embedded directly into your candidate experience, and runs across web, text, and messaging apps. It doesn’t just respond—it adapts, routes, and guides based on where each applicant is in the process.

## An AI support agent, built for hiring

Once activated, Candidate AI Agent runs across your candidate touchpoints—SMS, chat, and WhatsApp—answering questions, providing status updates, and directing applicants using your unique workflows. It’s fully configurable and comes with analytics to track performance.

**Live across** SMS, chat, and WhatsApp

**Trained** on your company’s hiring knowledge

**Answers personalized** to candidate stage

**Fully branded** and configurable to your voice

**Routes sensitive queries** to human recruiters

**Analytics dashboard** tracks usage and performance

“It cut our candidate questions in half—and let our team focus on hiring, not answering texts.”  
Talent Operations Lead  
Healthcare Company

## What makes it different

### Built on GPT-4

for faster, more accurate responses

### Understands where

candidates are in the process

### Configurable

with your hiring FAQs and workflows

### Integrated with Fountain Hire

for real-time accuracy

### Routes complex queries

to recruiters automatically

### Analytics

reveal trends and optimize engagement

## Real results from real conversations

### 50%+

reduction in candidate support tickets

### 90%

response accuracy

### <3

second reply time

## Where CAI Agent works best in your hiring process

- Automate responses to repetitive candidate questions and reduce recruiter workload
- Deliver instant, accurate answers across chat, SMS, and WhatsApp to improve completion rates
- Guide applicants through next steps based on their stage in the hiring process

## How it works

Candidate AI Agent works with your existing hiring stack. It pulls from your company knowledge base, responds instantly across multiple channels, and routes escalations to your team. It’s fully encrypted and never stores sensitive candidate data.

“Candidate AI Agent gave us back hours each week—and helped candidates feel supported every step of the way.”  
People Experience Manager  
National QSR Chain

## Explore integration partners

Our partnerships with other Human Resource Information Systems and integrations with platforms like Indeed are just a few of the proof points that make Fountain the trusted source for high volume hiring.

## Trust by design

Fountain adheres to rigorous security protocols, compliance frameworks, and data governance standards — ensuring your candidate and company data is always safeguarded.

- Encrypted communications across all channels
- GDPR and CCPA compliant
- No PII stored in the model
- Full audit trail of all interactions
- Control over content and tone

## Give every applicant a helpful, on-brand experience with Candidate AI Agent