# Introducing Fountain Agentic AI

### The AI engine powering faster,  smarter workforce execution

Fountain Agentic AI is the foundation of our Fountain Frontline OS, turning every product into a system that doesn’t just analyze or assist, but acts. It’s how we’ve operationalized AI across recruiting, onboarding, scheduling, and workforce management.

##### Agentic AI isn’t just a feature—it’s delivering measurable value for customers today.

## What Fountain Agentic AI achieves for our customers

### 295%
Increase in Applications

### 70%
Increase in Completions

### 800+
Recruiter Hours Saved Annually

## AI that takes action, not just provides insight

Agentic AI at Fountain powers real outcomes across hiring, onboarding, scheduling, and retention. Unlike tools that simply suggest or analyze, our agents execute tasks in real time—keeping your operations moving without the manual lift.

Instead of just surfacing gaps, it fills shifts, reorders schedules, and messages candidates autonomously.

[Explore how Agentic AI transforms workforce management](https://www.fountain.com/hire)

Built for high-volume hiring and frontline workforces

Embedded directly into your existing workflows

Takes action within your guidelines, without the guesswork

Backed by clear metrics and customer results

## What is Agentic AI

Agentic AI refers to systems that can make context-aware decisions and trigger tasks based on goals and the rules you define. Unlike chatbots or passive dashboards, Fountain’s agents are designed to keep your teams productive by handling the repetitive, time-sensitive work automatically.

- Agents proactively handle workflows, not just one-off queries
- They operate continuously behind the scenes
- They reduce the need for human intervention in high-frequency tasks

[See our Agentic AI Guide for HR Leaders](https://www.fountain.com/ebook-gated/how-agentic-ai-is-transforming-frontline-hiring-and-retention?utm_content=agentic_ai)

## AI Agents in Action: Use cases across the employee lifecycle

These agentic AI use cases support high-impact areas like candidate tracking, onboarding automation, and workforce scheduling.

### Application submitted

Screen candidates instantly

### AI agent screens and routes

Smart Routing

### Interview scheduled autonomously

Self-updating Scheduling

### Onboarding checklist triggered

Self-optimizing Onboarding

### Shift scheduling initiated

Auto scheduling

### Retention agent monitors and flags risk

Pulse Surveys Triggering Notifier

## What Fountain Agentic AI is all about

### What it is

Fountain’s Agentic OS is a unified platform powered by agentic AI: actionable artificial intelligence designed to reduce manual work and deliver faster results in hiring, onboarding, compliance, and shift scheduling.

- Built-in agents handle tasks like screening applicants, launching onboarding, filling shift gaps, and resolving support issues
- Modular architecture makes it easy to evolve products quickly, without complex rebuilds
- Cue acts as a single interface to coordinate and trigger agent behavior across the full platform

##### Faster actions, fewer delays

Agents take immediate action on triggers, like scheduling shifts, sending messages, or launching onboarding, without waiting for human input.

##### Smarter workflows, out of the box

Pretrained agents handle key workflows end-to-end across hiring, scheduling, and retention. No setup complexity required.

##### Real-time adaptability

Agents react to availability, readiness, and risk signals, ensuring your workforce plan adjusts in real time.

## Fountain Cue

Your workforce AI orchestrator: Cue acts as your AI-powered assistant for shift management, hiring, and onboarding coordination.

Cue, part of our agentic AI suite, acts as the interface to manage automated workflows across hiring, onboarding, and shift scheduling. It coordinates workflows across the entire frontline worker lifecycle and acts as an always-on layer that executes and monitors processes behind the scenes—surfacing only what needs attention.

## Responsible AI by design

Transparent. Auditable. Aligned with your standards: Fountain’s approach to AI includes built-in safeguards to ensure fairness, compliance, and explainability.

- Human-in-the-loop options at every key step
- Audit trails and decision logs
- Designed in accordance with EEOC, GDPR, and ISO 42001 frameworks
- Bias mitigation during model development and deployment

[Learn more about our AI standards](https://www.fountain.com/ethical-ai)
